Cookies Policy

What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise a device, remember certain information and support functions during a visit or on a later occasion. Cookies do not normally contain information that directly identifies you, although information collected through cookies may sometimes be linked with other information held about you.

Realz Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, scripts, software development kits, local storage and other tracking or measurement tools. In this policy, we refer to cookies and these related technologies together as cookies unless a different description is needed.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you delete them. The length of time a cookie remains may vary according to its purpose, your browser settings and the provider that places it.

Some cookies may be set by Realz Casino, while others may be set by service providers that support website operation, security, analytics, communications or other online functions. Third-party cookies are subject to the relevant provider's practices and may be used across more than one website.

How cookies may be used

Cookies may be used for a range of purposes connected with providing, protecting and improving the Realz Casino website. The cookies used at a particular time may depend on the website features available, your device, your settings and the choices you make.

Strictly necessary cookies

These cookies support core website functions and may be required for the website to operate properly. They can help with page navigation, secure areas, account access, session management, fraud prevention, security controls and the delivery of requested services. Because these cookies are necessary for essential functions, they may not always be available for deactivation through a cookie preference tool. You may still be able to block them using your browser, but doing so could affect website performance or prevent some features from working.

Functional cookies

Functional cookies allow the website to remember choices and preferences. For example, they may help remember language, region, display settings or other selections made during a visit. They can make the website more convenient and help provide a more consistent experience. If you decline these cookies, some preferences may need to be entered again or certain optional features may not work as intended.

Analytics and performance cookies

Analytics cookies help understand how visitors use the website. They may collect information such as pages viewed, links selected, approximate location, browser type, device information, visit duration and general interaction patterns. This information may be used in an aggregated or otherwise assessed form to monitor performance, identify technical issues, improve navigation and develop a more useful website. Analytics information is intended to help understand website use rather than to identify individual visitors directly.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, understand how visitors arrive at the website, limit repeated advertising, or display content that is more relevant to a user's interests. These cookies may be placed by Realz Casino or by advertising, attribution or other service providers. They may allow activity to be recognised across different websites or services. Marketing cookies are generally optional and may be controlled through available consent tools or browser settings.

Security, compliance and responsible gambling support

Cookies and similar technologies may also support security, account protection, identity and access controls, transaction monitoring, prevention of misuse and compliance processes. They may help detect unusual activity, protect the website and support measures designed to promote safer gambling. These functions may involve information about device characteristics, browser activity, login events or interactions with website features. The use of such technologies does not replace the need for users to follow the website terms and responsible gambling guidance.

Your cookie choices

When you visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, refuse optional cookies or manage choices by category. Your preferences may be stored on your device so that they can be applied during later visits. If you delete your cookies, change device settings or use a different browser, you may need to make your choices again.

You can also manage cookies through your browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is saved. Browser controls differ between devices and browsers, so you should check the relevant help or settings menu for instructions.

• Accept or reject optional cookies through the website's cookie preference tool, where available.
• Delete existing cookies from your browser or device settings.
• Block new cookies or restrict third-party cookies through your browser controls.
• Use private or incognito browsing features if you do not want certain browsing information to be retained locally.
• Review your settings regularly, particularly after updating your browser, changing devices or using a shared device.

Blocking or deleting cookies may affect the way the website operates. Essential functions, login processes, security checks, saved preferences, content delivery and other features may be limited or unavailable. If you use more than one browser or device, settings applied in one browser or on one device may not apply elsewhere.

Cookie preferences do not necessarily control all information collected through other methods. For example, they may not remove information already collected, prevent processing that is required for security or compliance, or affect technologies operated by third parties under their own policies. Further information about personal information handling is available in the Privacy Policy.

Third-party services, privacy and policy updates

Realz Casino may use external providers to help operate, secure, measure or improve parts of the website. These providers may use cookies or similar technologies in accordance with their own privacy notices and terms. The providers and technologies used may change over time as website functions, security needs and service arrangements develop. We do not control every practice of an independent third party, so you should review the relevant provider information where it is made available.

Information collected through cookies may be combined with other information where this is permitted and reasonably necessary for the relevant purpose. This may include information associated with an account, device, website interaction, security event or customer support request. Personal information will be handled in accordance with applicable Australian privacy requirements and the Realz Casino Privacy Policy.

Cookies may involve the collection or use of technical and usage information, including device identifiers, internet protocol information, browser details, operating system information, referring pages, approximate location and activity on the website. The information collected depends on the cookie and its purpose. Realz Casino may use reasonable measures to protect information from unauthorised access, alteration, disclosure or misuse, although no online system can be guaranteed to be completely secure.

This Cookies Policy may be updated from time to time to reflect changes in technology, website features, service providers, legal requirements or business practices. The updated version will apply from the date it is made available on the website unless a different effective date is stated. You should review this page periodically to remain informed about how cookies may be used.

If you have questions about this Cookies Policy or wish to understand how your personal information is handled, please use the contact or support options made available on the Realz Casino website. Do not include payment details, passwords or other sensitive information unless it is specifically requested through an approved and secure process.

Important information for Australian players

If you access the website from Australia, you are responsible for ensuring that your use of the website complies with the laws that apply to you. Cookie choices do not change any eligibility, account, verification, safer gambling or legal requirements that may apply to website use. If you choose to block cookies, you should still take reasonable steps to protect your account, including using a secure device, keeping login information confidential and signing out when using a shared device.